Welcome to Partyon.net Australia's premiere online party shop.
Please call 1800 727 896 or continue to order securely online.
We offer a full selection of party products in our online party shop that will help with the planning of your party. With thousands of party supplies and decorations we can provide almost everything you will need for your party, special or corporate event. Log in here.
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About Us

We are an Australian company located at 16 Day St North, Silverwater NSW 2128
Phone: 1800 727 896 or you can email us via the Contact Us page.

 

Complaint Handling Policy

We take all complaints and disputes seriously and has a 100% guarantee on its products & services.Our customer service team will provide reasonable information and assistance to ensure that any complaints are lodged effectively.

Complaints may be lodged by phone, e-mail or by letter. Please call 1800 7278966 or email us via the Contact Us page. f you would prefer to submit your complaint in writing, please write to us at:

 

partyon.net
PO Box 6573
Silverwater NSW 2128

 

We have established, and will continue to develop, quality processes for the efficient acknowledgment and processing of complaints. Complaints will be processed in a timely and efficient manner.

Managing our customer's expectations realistically is Party Products Australia's goal. This involves the careful examination of each complaint and a resolution offered on the basis of that analysis.

If you are not satisfied with the resolution, your complaint will be escalated to a supervisor or manager.

We will aim to acknowledge your written complaint within 5 working days of receiving it, and emails within 24 hours.